Urgent Recall Notice
At Zegoo Home, we are committed to providing our customers with the highest quality products and services. Regrettably, we have identified that may not meet federal flammability standards and poses a potential burn risk, prompting an urgent recall of this batch of products.
Affected Product Details: Product Name: Zegoo Girl 100% Cotton Nightgown 3 Colors
Issue Description: Our internal testing and evaluations by federal agencies have shown that the affected pajama products fail to meet federal safety standards and could catch fire rapidly in the presence of flames, increasing the risk of burns. To date, no injury reports have been received, but to ensure the safety of our customers, we have decided to voluntarily recall this product.
Actions to Take:
Stop Use: Please immediately stop using the affected pajamas and keep them away from children.
Refund: Consumers should immediately take the recalled pajamas away from children, stop using them, and contact Zegoo Home for a full refund. Consumers who purchased the product will be asked to destroy the garments by cutting them in half and disposing of them in accordance with local and state recycling laws. Consumers must send a photo of the destroyed garment to zegoohome@126.com. Upon receipt of the photo, consumers will be issued a full refund of the purchase price.
Contact Information: If you have any questions or require further assistance, please contact us through the following means:
Phone: [2172900538]
Email: [zegoohome@126.com]
Online Form: [www.zegoohome.com]
Next Steps: We are working with our suppliers to redesign future products to meet and exceed federal standards.
Meanwhile, we will continue to improve our quality control processes to ensure that similar issues do not occur in the future.
Thank You for Your Understanding and Support: We sincerely apologize for any inconvenience and concern this may have caused you and appreciate your understanding and support. Zegoo Home is committed